[01]
Map
Documented every data source, field mapping, sync direction, and failure mode across all five systems before writing a single line of code.
Connected data workflows
API IntegrationWebhooksData SyncAutomation
An integration layer that connected five enterprise tools — CRM, ERP, support desk, analytics, and billing — into a single automated data pipeline. Stop moving data by hand.
Client
DataBridge
Category
API Integration
Year
2023
Duration
12 weeks
The challenge
What we were solving for
DataBridge's operations team was spending 14 hours per week manually copying data between systems. Errors were common and reconciliation took days. They needed the systems to talk to each other.
The solution
How we approached it
We designed and built a centralised integration layer that connected Salesforce, SAP, Zendesk, Mixpanel, and Stripe using a webhook-driven event bus. Data flows on triggers, not schedules.
Our process
How we worked through DataBridge
[02]
Design
Designed the event schema, transformation rules, retry logic, and monitoring architecture as a formal spec reviewed with the client.
[03]
Build
Implemented the integration layer, webhook handlers, validation rules, and admin monitoring dashboard in three two-week sprints.
[04]
Harden
Ran load tests, simulated failure scenarios, and documented every integration point before handing over to the operations team.
The outcome
What shipping this actually changed
14 hours of weekly manual data work reduced to under 45 minutes of exception review. Data reconciliation errors dropped by 91%. The integration layer has processed over 2 million events without downtime.
- Event-driven architecture with dead-letter queues for failure recovery
- Real-time sync across 5 enterprise platforms
- Custom admin dashboard for monitoring event flow and failures
- Full audit log for every data transformation
Client testimonial
“We didn't realise how much time we were wasting until it stopped. The integration just works — and when something fails, we know immediately.”